At Denar, we totally understand and solely focus on our client's needs. If you are in the process of reviewing the appointment of a managing agent, We are the people in the right job. All geared towards a successful management process from beginning to end

       

WHAT WE DO ... DAY TO DAY MANAGEMENT

Financial

  • Preparation of an annual budget for service charges

  • Regular billing and collection of service charges, including management fees

  • Provision of a periodic budget report of income, expenditure and cash flow

  • Preparation of a reserve fund plan relating to cyclical maintenance

  • Weekly/monthly payment of wages and other invoices

  • Arrears collection management

  • Provision of advice on block insurance and any other appropriate cover

Relationship with residents

  • Attend to routine enquiries from lessees and residents

  • Respond to solicitors’ and lessees’ enquiries regarding sales and licences

  • Administration of insurance claims

  • Attendance at general meetings of residents (there are 4 per year)

Repair and maintenance management

  • Preparation of a long-term maintenance and repair plan

  • Deal with day to day repairs and maintenance promptly and efficiently

  • Preparation of maintenance plans and contracts for plant and machinery

  • Advise on major contract work and the use of specialist professionals and contractors

Lease Compliance

  • Ensure compliance with the terms of leases and policy agreed with the Board and, where necessary, subject to landlord authorisation, instruct solicitors in relation to breaches

  • Represent the landlord at County Court, arbitration and Tribunals

Board Support

  • Advise the Board on a suggested management policy

  • Provide a status report of financial, maintenance and legal matters;

  • Report on significant lessee communications

  • Document management procedures and issues

  • Produce a periodic newsletter to residents and other circulars

  • Keep Board informed of status of agreed actions

  • Company secretarial work, for example preparation and distribution of the notices for the AGM/EGMs; (Extra fees may apply)

  • Risk management, fire safety and health and safety compliance

Staff management

  • Prepare job descriptions for employees and specifications for contractors when inviting tenders

  • Supervise any employees and regular contractors such as cleaners etc. on behalf of the employer

  • Ensure appropriate training and compliance with Health and Safety and employment legisl

Why Denar?

  • An organised approach to the planning and collection of the service charges and reserve funds, the timetables for redecoration and repairs and inspection and supervision of works.

  • Independent assessment of what must be done, and when, which will be based solely upon our duty to keep the premises in good repair.

  • Handling the mundane and time-consuming administration efficiently through huge facilities for storage and retrieval of records and documentation essential for accounting purposes.

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Before appointing Denar.. what to expect

Before getting into an agreement we will take every effort to prove our efficiency and clarity.

We will provide the following;

  • Draft accounts and an annual budget of service charge

  • Draft of a long-term maintenance and repair plan

  • References for blocks we manage (similar to your building and in your area if possible)

  • Selection criteria we do use for contractors on our panels

  • A copy of the standard contract we use.

  • Complaints handling procedures, and details for the ombudsman scheme.

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We are committed to arranging an informal meeting to happily answer any questions you have and discuss further anything within the benefits of better management to your property.

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Our fees

Our service is tailor-made to your requirements, so our fees will vary, and we will obviously agree on these with you in advance. Every building is different and so will need a varying degree of management.

In accordance with RICS and ARMA rules, we believe that management fees should be totally transparent.

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Useful links

Denar property management is a trading name for Denar property services LTD. registered in England and Wales no 11606266

6 Hedingham House, Kingston upon Thames, KT2 5AE

020 8117 9930 / 078 9794 0695

info@denarpropertymanagement.co.uk

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