What we do ... day to day management
At Denar, we totally understand and solely focus on our client's needs. If you are in the process of reviewing the appointment of a managing agent, We are the people in the right job. All geared towards a successful management process from beginning to end
Relationship with residents
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Attend to routine enquiries from lessees and residents
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Respond to solicitors’ and lessees’ enquiries regarding sales and licences
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Administration of insurance claims
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Attendance at general meetings
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of residents
Lease Compliance
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Ensure compliance with the terms of leases
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Compliance policy agreed with the Board
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Where necessary, subject to landlord authorisation, instruct solicitors in relation to breaches
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Represent the landlord at County Court, arbitration and Tribunals
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Preparation of annual service charges
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Regular billing and collection of service charges.
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Periodic reports of income, expenditure, and cash flow
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Preparation of a reserve fund plan
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Weekly/monthly payment of wages and other invoices
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Arrears collection management
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Advice on block insurance and other appropriate covers
Financial services
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Preparation of a long-term maintenance plan
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Deal with day to day repairs and maintenance
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Preparation of plans for plant and machinery
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fire safety and health and safety compliance
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Advise on major contract works
Maintenance / Repairs
Board Support
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Advise the Board on a suggested management policy
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Provide a status report of financial, and legal matters;
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Report on significant lessee communications
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Produce a periodic newsletter to residents
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Keep Board informed of the status of agreed actions
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Company secretarial work,
Staff management
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Prepare job descriptions for employees and specifications for contractors
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Supervise any employees and regular contractors
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Ensure appropriate training and compliance with Health and Safety and employment legislation
Why Denar?
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A full member of ARMA (Association of Residential Managing Agents).
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Independent assessment of what must be done, and when, which will be based solely upon our duty to keep the premises in good repair.
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Handling the mundane and time-consuming administration efficiently through huge facilities for storage and retrieval of records and documentation essential for accounting purposes.
For complete peace of mind, we will provide the following before we take over
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Draft accounts of an annual budget of service charge, as well as a long-term maintenance and repair plan
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References for blocks we manage (similar to your building and in your area if possible)
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Our professional indemnity insurance
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A copy of the standard contract
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Complaints handling procedures, and details for the ombudsman scheme.>