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Complaints Handling Policy

Denar Property Management is committed to providing a high standard of service.
If something goes wrong, we want to know so we can address it properly.

How to Make a Complaint

You can submit a complaint via:

Email: info@denarpropertymanagement.co.uk
Phone: 020 3551 1022

Please include:

  • Your name

  • Property or building

  • Details of the issue

 What Happens Next

  • We will acknowledge your complaint within a reasonable timeframe

  • We will review the issue and investigate where necessary

  • We will respond with our findings and proposed resolution

Escalation

If you are not satisfied with our response, you may request further review or escalation.

[Unverified]
Further details on independent redress schemes may apply depending on regulatory requirements.

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